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Terms of Service
Welcome to Osner’s FC! These Terms of Service ("Terms") govern your use of our website (www.osnersfc.com)
and participation in club activities. By accessing our website or
services, you agree to these Terms. If you do not agree, please refrain from using our services.
1. Membership and Participation
1.1 Membership is open to individuals who meet club eligibility requirements (e.g., age or skill level).
1.2 All participants must adhere to Osner’s FC’s Code of Conduct and safety guidelines.
1.3 Failure to comply with club rules may result in suspension or termination of membership.
2. Payment and Refunds
2.1 Membership fees, event registration, and merchandise purchases must be paid as outlined on our website.
2.2 Refunds are offered at Osner’s FC’s discretion and are subject to applicable policies.
3. Intellectual Property
3.1 All website content, including logos, text, images, and videos, is the property of Osner’s FC.
3.2 You may not copy, distribute, or use our content without written permission.
4. Limitation of Liability
4.1
Participation in soccer activities involves inherent risks. Osner’s FC
is not liable for injuries, damages, or losses incurred during
participation.
4.2 To the fullest extent permitted by law, Osner’s FC disclaims liability for indirect, incidental, or consequential damages related to your use of our website or services.
5. User Accounts
5.1 You are responsible for keeping your account login credentials secure.
5.2 Accounts may be terminated for inappropriate behavior or violation of these Terms.
6. Termination of Services
6.1
Osner’s FC reserves the right to suspend or terminate website access or
membership for any reason, including breaches of these Terms.
7. Governing Law
These Terms are governed by the laws of New York. Disputes will be resolved in the courts of New York.
8. Changes to These Terms
Osner’s FC may update these Terms from time to time. Continued use of our services constitutes acceptance of the updated Terms.
9. Contact Us
For inquiries about these Terms, please contact us at:
• Email: info@osnersfc.com
• Phone: 718-873-0099
This
Privacy Policy and Terms of Service provide clarity and transparency
for users of Osner’s FC. Let me know if you’d like assistance filling in
specific details, adding further sections, or making adjustments for
any legal requirements specific to your location.
Privacy Policy
At Osner’s FC ("we," "our," or "us"), we value
your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, and safeguard your
data when you interact with our soccer club, including visiting our
website (www.osnersfc.com),
registering for events, or participating in club activities. By using
our website or services, you agree to the terms outlined in this Privacy
Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We
collect information necessary to provide you with our services, improve
your experience, and manage the operations of Osner’s FC. The types of
information we collect include:
1.1 Personal Information
This is information you voluntarily provide when interacting with us, such as:
• Name (first and last name).
• Contact details (email address, phone number, and physical address).
•
Payment information (credit/debit card details and billing information)
for event registrations, membership fees, or merchandise purchases.
• Birthdate, medical information, or emergency contacts (for player safety and age-based programs).
1.2 Non-Personal Information
This includes information automatically collected when you interact with our website or services, such as:
• Browser type and version.
• Device type (desktop, mobile, tablet).
• IP address and location data.
• Pages visited, time spent on the site, and clickstream data.
• Cookies and similar tracking technologies.
1.3 Cookies and Tracking Technologies
We
use cookies and tracking technologies to enhance your browsing
experience, remember preferences, and collect aggregated analytics data.
These include:
• Essential Cookies: Required for website functionality.
• Performance Cookies: Track website usage to help improve performance.
• Marketing Cookies: Used to deliver personalized messages and promotions (if applicable).
You can control or disable cookies in your browser settings.
2. How We Use Your Information
The
information we collect is used to provide you with exceptional soccer
experiences and smooth website functionality. Specifically, we use your
information to:
I. Process event registrations, membership applications, and payments.
II. Communicate with you regarding schedules, updates, or changes to club activities.
III. Manage your participation in tournaments, training programs, or club activities.
IV. Respond to inquiries and provide customer support.
V. Ensure compliance with health and safety protocols (e.g., player medical information).
VI. Personalize website content and improve your user experience.
VII. Send newsletters, promotional offers, or updates (only with your consent).
3. How We Protect Your Information
We take data protection seriously and use industry-standard measures to safeguard your personal information. These include:
• SSL encryption to secure online payments and data transmission.
• Restricted access to personal information, limited to authorized personnel.
•
Regular monitoring and updating of our systems to address
vulnerabilities. While we strive to protect your data, no system is
completely secure. By using our services, you acknowledge and accept this risk.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
I.
Service Providers: With trusted third-party vendors who assist in
delivering services, such as payment processors or website hosting
providers. These parties are required to protect your data and only use it for specified purposes.
II. Legal Obligations: To comply with applicable laws, regulations, or legal processes (e.g., subpoenas or court orders).
III. Safety and Protection: To protect the rights, property, or safety of Osner’s FC, our members, or the public.
IV.
Business Transfers: In the unlikely event of a merger, acquisition, or
sale of our business, your information may be transferred to the new
entity.
5. Your Rights
As a user, you have the following rights concerning your personal information:
• Access and Correction: You can request access to your data and correct any inaccuracies.
• Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
•
Marketing Preferences: You can opt out of receiving promotional emails
by clicking the "unsubscribe" link or contacting us directly.
• Cookie Preferences: You can disable cookies in your browser settings, but this may affect website functionality.
6. Data Retention
We
retain personal information only for as long as necessary to fulfill
the purposes outlined in this Privacy Policy or as required by law. Once
retention is no longer necessary, your data will be securely deleted.
7. Third-Party Links
Our
website may contain links to external websites not operated by Osner’s
FC. We are not responsible for the privacy practices of these websites
and encourage you to review their policies.
8. Updates to This Policy
We
may update this Privacy Policy periodically to reflect changes in our
practices or legal requirements. The latest version will always be
available on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
• Email: info@osnersfc.com
• Phone: 718-873-0099
Refund and Cancellation Policy
At OSNER’S FC, we
value the trust and support of our fans and attendees. Our refund and
cancellation policy is designed to ensure transparency and fairness
while addressing the unpredictable nature of live events. By purchasing
tickets, you agree to the terms outlined below:
1. Event Cancellation by Venue or Organizer
An
event can only be canceled by the venue or the event organizer due to
circumstances beyond our control. These may include, but are not limited
to
• Severe weather conditions
• Safety concerns
• Government-imposed restrictions or emergencies
• Venue-related issues
In
the rare instance that an event is canceled, it will be rescheduled for
a future date. We are committed to ensuring that all ticket holders
have the opportunity to attend the rescheduled event.
2. Rescheduling of Events
Rescheduling
of an event will only occur when absolutely necessary and under
circumstances where no other viable options exist. As organizers, we
recognize the inconvenience that changes to scheduled events may cause.
For this reason, rescheduling will only take place after every effort
has been made to proceed with the original event date and time. If an
event is rescheduled, all tickets will remain valid for the new event
date. Ticket holders will receive email notifications and updates
through our official channels to inform them of the changes.
3. No-Refund Policy for Rescheduled Events
We
operate under a no-refund policy for rescheduled events. If an event is
rescheduled, ticket holders who are unable to attend the new date will
have the option to transfer their tickets to a different game or event
within the same season. This ensures that ticket holders still receive
value for their purchase and have the opportunity to enjoy another
event.
4. Process for Ticket Transfers
If you are unable
to attend the rescheduled event, you may request to transfer your
tickets to another game or event by contacting our customer service
team. The following conditions apply:
• Transfers are subject to availability for the requested alternative game or event.
• The alternative event must be within the same season as the originally scheduled event.
• Requests for ticket transfers must be submitted at least 72 hours before the new event date.
5. Special Considerations for Out-of-State Ticket Holders
We
understand that attending a rescheduled event may pose unique
challenges for ticket holders who reside out of state. In such cases,
ticket holders may request a refund under the following conditions:
• Proof of out-of-state residency must be provided (e.g., driver’s license, utility bill, or other acceptable documentation).
•
A written explanation of why attendance at the rescheduled event or
alternative games is not possible must accompany the refund request.
•
The decision to approve refunds for out-of-state ticket holders is at
the sole discretion of the club and will be reviewed on a case-by-case
basis.
Refunds granted under these circumstances will be processed within 10–15 business days after approval.
6. Situations Not Covered by This Policy
This
refund and cancellation policy does not cover personal circumstances
unrelated to the event itself. Examples of such situations include, but
are not limited to:
• Personal scheduling conflicts
• Changes in travel plans
• Illness or injury unrelated to the event
Ticket holders are encouraged to review their schedules carefully before making a purchase to avoid potential conflicts.
7. Non-Transferable Tickets
Tickets
are non-transferable to another individual unless explicitly stated
otherwise. Reselling tickets through unauthorized channels may result in
invalidation of the ticket without compensation or recourse.
8. Communication of Event Changes
In
the event of a cancellation or rescheduling, we are committed to timely
and transparent communication with all ticket holders. Notifications
will be sent via the following channels:
• Email (using the email address provided during the ticket purchase)
• Updates on our official website and social media platforms
• Announcements at the venue (if applicable)
We recommend that ticket holders monitor these channels regularly to stay informed about any changes to event schedules.
9. Weather-Related Cancellations
Outdoor
events are subject to weather conditions. While we aim to proceed with
events as scheduled, severe weather may necessitate a cancellation or
rescheduling. If weather-related cancellations occur:
• Tickets will remain valid for the rescheduled date.
• Refunds will not be provided unless the criteria outlined for out-of-state ticket holders are met.
10. Force Majeure Clause
In
the event of force majeure, which includes but is not limited to
natural disasters, acts of terrorism, or pandemics, we reserve the right
to cancel or reschedule events as necessary. The same no-refund policy
and ticket transfer options outlined above will apply.
11. Customer Support
Our
team is here to assist you with any questions or concerns related to
ticketing, cancellations, and rescheduling. If you need help, please
reach out to us at tickets@osnersfc.com or call us at 516-717-1446.
12. Final Note
By
purchasing tickets, you agree to abide by this refund and cancellation
policy. We thank you for your understanding and cooperation as we strive
to provide the best possible experience for our fans. While we hope
that cancellations or rescheduling will be rare, we are committed to
managing such situations in a way that prioritizes fairness and
flexibility for our valued ticket holders.
Sincerely,
OSNER’S FC
$17.30